For high school students attending a confirmed partner high school, your enrollment in courses with Outlier.org means that you will earn both high school and college credit simultaneously. This means you have access to a number of student resources across your high school and Outlier, including:

• Your School's Outlier Educator
• The Outlier Support Team
• Academic Support

This article outlines the role and scope of each resource, helping you navigate who to turn to for what, depending on the nature of your specific question or need.

Outlier Educator

Your high school's Outlier Educator is typically the teacher present in the classroom during your Outlier class period. They will be a great starting resource to ask general questions about the Outlier courses you're enrolled in and can help you determine if you need to speak with the Outlier Support Team directly. Using the course syllabus, they will set the specific exam dates and times, proctor the exams, and assist you with requesting an extension if you need one. They can also help monitor your progress in the course and will request an exit from the course if appropriate. 

The Outlier Support Team

The Outlier Support Team is here to help you when you have general questions about the Outlier platform or policies. We can help point out key features in your account, help you troubleshoot when faced with a technical problem, or answer general questions about policies and processes. If you’re unsure where to start, don’t hesitate to reach out to Support.

Academic Support

If you have any questions about quizzes, assignments, or exam feedback, our Academic Support team is here to help.