Student Account Help

Getting started has never been easier! We are here to guide you through it. Having trouble logging in? Is your course missing? Continue on for tips on password help, changing your email, and what to do if you are missing a course.

Password Trouble

Dual Enrollment

Students in our High School Dual Enrollment program will access the Outlier platform via SSO by logging into their Savvas Realize account.

If you are having trouble logging into your Savvas Realize account, you will need to reach out to your school’s Outlier Educator right away.

Degrees+

Click "Forgot password?" on the login page, and we'll send you instructions to reset your password!

If you do not receive password reset instructions, or if you receive a pop-up error like this one,

it’s very possible that you have yet to create an account. Go to this article to learn how to create your account.

Change your Password

Dual Enrollment

Students in our High School Dual Enrollment program will access the Outlier platform via SSO by logging into their Savvas Realize account.

If you need to update your Savvas Realize account credentials, you will need to reach out to your school’s Outlier Educator for further assistance.

Degrees+

Once logged into your Outlier account, you can change your password by navigating to the Menu in the upper right corner of your browser window and selecting 'Account':

From there, you'll click on the Login + Security section. Next to the password, you can click 'Update' and you'll be prompted to select a new password: 

Change Your Email Address

Dual Enrollment

Students in our High School Dual Enrollment program will access the Outlier platform via SSO by logging into their Savvas Realize account.

If you need to update your Savvas Realize account credentials, you will need to reach out to your school’s Outlier Educator for further assistance.

Degrees+

Your student email address allows you to be able to view and access your course. Communications regarding course enrollment, exam information, and grades are also delivered to students via email, so it’s important that we have the best email address to reach you!

You can quickly change your email address in your Outlier student account. Visit this article for guidance.

Safe Sender List

Please be sure to add success@outlier.org to your list of Accepted Senders or Safe Sender List.

For more information on how to add an email address to your Safe Sender List with your email provider, take a look at this article: 

If you are expecting an email from Student Success and do not see it, be sure to check your Spam or Promotions folders!

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